Privacy Policy — Revvo Auto

Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we use it. We don't sell your data — ever.

1. Who we are

Revvo Auto is an automotive services business based in Toronto, Ontario, Canada. We offer steering wheel upgrades, ambient lighting kits, and car rentals across the Greater Toronto Area.

If you have any questions about this policy, you can contact us at hello@revvoauto.com or call +1 (647) 914-2114.

2. Information we collect

We collect information you provide directly to us, including:

Your name, phone number, and email address when you request a quote
Your vehicle details (year, make, model) when you book a service
Messages and details you include in quote requests or communications
Payment information when you pay a deposit or balance (processed securely through our payment providers)

We may also collect basic technical information when you visit our website, such as your browser type, device type, and pages visited. This is used only for improving the website experience.

3. How we use your information

We use the information we collect to:

Respond to your quote requests and book your service
Send booking confirmations, reminders, and updates about your service
Process payments and deposits
Improve our services based on customer feedback
Contact you if there are any issues with your booking

We do not use your information for automated marketing without your consent, and we do not send spam.

4. How we share your information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service partners: We work with trusted partner shops and vendors to deliver certain services (e.g. ambient lighting installations). Your vehicle details may be shared with the relevant partner to complete your service.
Payment processors: Payment information is handled by secure third-party payment processors and is not stored on our systems.
Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

5. Communication

When you contact us via our quote form, WhatsApp, phone, or email, we may store your contact details to follow up on your inquiry and manage your booking. We will not add you to marketing lists without your explicit consent.

If you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy in addition to ours.

6. Data retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us at hello@revvoauto.com and we will do so within 30 days.

7. Your rights

As a resident of Ontario, Canada, you have rights regarding your personal information under applicable Canadian privacy law, including:

The right to access the personal information we hold about you
The right to correct inaccurate information
The right to request deletion of your information
The right to withdraw consent for communications at any time

To exercise any of these rights, contact us at hello@revvoauto.com.

8. Cookies and tracking

Our website uses a small number of cookies to function properly. Here is what we use and why:

Google Fonts: We load fonts from Google Fonts, which may set a cookie or log your IP address when the font files are requested. This is used solely to serve the fonts correctly. See Google's Privacy Policy for details.
Formspree: Our quote request form is processed by Formspree. When you submit a form, your data is sent to Formspree's servers. See Formspree's Privacy Policy for details.
Cloudflare: Our website is hosted on Cloudflare Pages. Cloudflare may set security cookies to protect against bots and abuse. These cookies do not track you for advertising purposes.

We do not use advertising cookies, analytics tracking pixels, or any third-party marketing trackers. We do not display ads on our website.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect some functionality of our website, such as form submissions.

9. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS (encrypted connection) and we use trusted third-party services for form submissions and payments.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: